Personal Privacy

Most people prefer to keep their lives and personal affairs out of the public eye.  People should have the right to prevent information about them from being known by people they don’t chose to personally share things with.  People want information such as their medical records, insurance records, bank and credit records, arrest records, employment history, tax records, social security records, school records, phone records, and e-mails to remain private.  This has become more of an issue with the advancements in technology and higher use of the Internet because it makes information more readily available. Personal privacy is an issue that people should be concerned with in this age of technology. Personal privacy will be categorized as Identity Privacy, Information Privacy and Educational Privacy.

 

Identity Privacy

A Social Security Number is issued to U.S. citizens, permanent residents, and often times temporary residents who are working.  However, a Social Security Number is not a must, so not everyone has one.  Originally it was created as an identifier for tax and benefit purposes. The U.S. military also used it as an identification number.  Today, your social security number is used frequently as identification in several aspects of a person’s life including education, banking and shopping. 

 

Because of its frequent use, it has given companies a way to invade our private lives and easily track information about us. With the expansion of the Internet and computer networking, the information they gather can be readily shared. The sharing of our private information is often done without our knowledge or permission.

 

One major concern about this increased sharing is the roll it plays in identity theft. As personal information is combined with social security numbers, it allows a potential criminal to effortlessly assume another person's identity. Under their “new” name, thieves can obtain credit cards, loans and gain access to a consumer's personal records.

 

Victims are often left defenseless to protect themselves until it is too late. The Federal Trade Commission (FTC) reports that in the year 2004 there were approximately 246,570 victims of identity theft in the United States - 11,138 of those were in Illinois (http://www.consumer.gov/idtheft/CY2004/Illinois%20CY2004.pdf).

 

However, On May 10, 2006, President Bush, signed an executive order to strengthen the federal effort to protect against identity theft.  The directives of the order include deterring, preventing, and detecting the unlawful use of identify information of one person by another.  In addition the order insists that such persons will be prosecuted as the law allows. Among other recognitions, it also directs the federal government to educate the public and the private sector regarding identity theft and protective measures.  Further, the directive seeks the establishment of the Identity Theft Task Force to carry out the order’s mandates. (http://www.whitehouse.gov/news/releases/2006/05/20060510-3.html)

 

Even more recently a man brought home a file containing 26.5 million veteran’s social security numbers. More information is available at http://www.firstgov.gov/veteransinfo.shtml .

 

Congress passed the Identity Theft and Assumption Deterrence Act in October of 1998. It made it a federal crime to…

“knowingly transfer or use, without lawful authority, a means of identification of another person with the intent to commit, or to aid or abet, any unlawful activity that constitutes a violation of Federal law, or that constitutes a felony under any applicable State or local law.”

 

Many other legislative acts, on both a Federal and State level, have been passed to help combat the identity theft problem. Detailed information on this legislation is available from the FTC at http://www.consumer.gov/idtheft/federallaws.html.

So, what can we do? The FTC offers tips to consumers on how to protect themselves and steps to take to combat thieves in cases of identity theft on a special website, http://www.consumer.gov/idtheft/index.html.

 

Another information-gathering tool used by companies is Internet “cookies and web bugs”. Through the use of these “cookies/web bugs”, companies can gain information about users' surfing and buying habits.

 

This information on a user's activities, know as a “clickstream”, is transmitted back to the webpage operators. This data is taken with or without the users’ knowledge. Both Microsoft Internet Explorer and Netscape can be configured to reject cookies in an effort to preserve privacy. Additional information on this topic is available by visiting the Spyware section of this paper.

 

Information Privacy

As computerization has increased over the years, so has the storing of information and records in computer files rather than paper files. This information includes medical records, insurance records, arrest records, employment records, bank and credit records, tax records, and phone records.

Information about a person’s health should remain confidential to the patient.  One reason a person may want to keep their medical records is to prevent possible discrimination.  The Health Insurance Portability and Accountability Act of 1996 (HIPAA) established rules and limits on who can have access to your health and medical records. Usually, a person must give permission for anyone outside of their physician to view their records.   However, there are specific cases in which a person must disclose their medical records.  It is important that consumers understand the implications of this law in order to make informed decisions about how they allow their private information to be used and in order to exercise their rights. Detailed information on HIPPA is available from the United States Department of Health and Human Services (http://www.hhs.gov/ocr/hipaa/). 

 

The Privacy Act of 1974, as amended, http://www.cftc.gov/foia/foiprivacyact.htm is intended to protect the individual privacy of American citizens or lawful residents.  However, what the average person may assume is information privacy protection is not necessarily what the law has in mind.

 

In today’s electronic age, not only is information you knowingly provide to one organization, unknowingly provided to a third party, routinely information is harvested from online users without their consent as “cookies” are placed in their computer systems. Cookies are small files that web servers place on a user’s hard drive. 

 

Members of the online community are becoming savvier about such practices. There are a number of provisions that ISP’s offer to circumvent cookies.  Similarly constituents are beginning to question the government’s role in gathering information electronically.  eGovernment legislation was enacted to clarify the government’s use of information and communication technology. EGovernment - Wikipedia, the free encyclopedia   and  egov -- The Official Web Site of the President's  ...   

 

As we look at the impact of information sharing in the digital age, it is important to scrutinize information sharing by the private sector and the government as well.

 

Companies also have access to a prospective employee's arrest records even without the applicants consent. In Illinois, this information can be accessed online at http://www.idoc.state.il.us/.

 

Many states also have sex offender registry web sites. In Illinois, registered sex offenders information is available at http://www.isp.state.il.us/sor/frames.htm. Although this is private information, it is deemed in the public’s best interest to have access to these records.

 

Educational Privacy

Education records are another example of private records that need to be kept private. According to the Federal Education Records and Privacy Act (FERPA), any school that receives federal funds must first obtain a student's consent before releasing school records.

 

School transcripts and grades are to be viewed only by the student unless written permission is given. Grades often are posted in the classroom but can not be listed by social security number or name. Every effort must be made to ensure student privacy. Posting grades on the internet must be done in a secure or password protected fashion.

 

Many schools have an Acceptable Usage Policy that allows school officials to review a log of web sites students’ visit, the e-mails sent to and from their school email accounts and their network folders. Safety appears to be the main reason for these policies. However, there is a concern that parties outside of the school maybe able to access this information. Schools must not only be responsible for protecting their network, but also the information available through the network.

There have been incidences where someone has hacked into a school system and stole student’s records.  To read about a Berkley hacker take a look at http://news.com.com/Laptop+theft+puts+data+of+98,000+at+risk/2100-1029_3-5645362.html .

 

The Family Educational Rights and Privacy Act (FERPA) gives parents and eligible students rights regarding the student’s educational records.  These parties may inspect, request corrections, and request the release of information contained in school records.  FERPA also gives parents and eligible students the right to be notified of and opt out of the publication of personal information in directories. (http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html) FERPA also allows educational records to be shared within the educational system, without parental consent, to serve the students’ interests.  Examples of how student information and educational records can be shared may be found in the policy document referenced above.

 

The Protection of Pupil Rights Amendment (PPRA), a.k.a. the Hatch act, protects parents and students in two ways – 1.) ensures the availability of instructional materials for inspection if those materials involve U.S. Department of Education evaluation, analysis or survey, and 2.) ensures that parental consent is obtained prior to minor students’ participation in any such evaluation, analysis or survey. (http://www.ed.gov/policy/gen/guid/fpco/ppra/index.html)

 

In addition, the No Child Left Behind Act (NCLB) includes a provision (Section 1061) “that provides students and parents with rights to be informed about, and opt out of, the in-school collection of students' personal information.” (http://www.epic.org/privacy/student/)  This is designed to protect students from providing personal information to teachers who are acting with good intentions when the purposes of such collection are misrepresented.

 

Also, under NCLB, a provision exists that requires the submission of secondary school students’ personal information to the Department of Defense (DOD).  This information, to be used to create a military recruiting database, may still be withheld by written request from parents or eligible students.  However, should a parent or eligible student neglect to opt-out of such disclosure, the information must be provided to the DOD.  A failure to respond to an opt-out invitation does not constitute a lack of permission.  This NCLB provision supersedes a family’s rights to the voluntarily release of such information under FERPA. (http://www.epic.org/privacy/profiling/dodrecruiting.html)

 

The USA PATRIOT ACT

History/Summary of Policy:

Forty five days after September 11, 2001, Congress passed the USA PATRIOT Act.  H.R. 3162, officially Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001.  It was passed on October 25, 2001 by the 107th Congress.  The most daunting features of the PATRIOT Act are that there was no debate before it was passed.  Attorney General John Ashcroft gave Congress only one week to pass the bill without changes.  As a result, most members of Congress didn’t even get a chance to review the bill.  In general, the PATRIOT Act is a compromised version of the Anti-Terrorism Act of 2001 (ATA).  This act amended several already existing statues that include:

 

Wiretap Statute (Title III):

Electronic Communications Privacy Act

Computer Fraud and Abuse Act

Foreign Intelligence Surveillance Act

Family Education Rights and Privacy Act

Pen Register and Trap and Trace Statute

Money Laundering Act

Immigration and Nationality Act

Money Laundering Control Act

Bank Secrecy Act

Right to Financial Privacy Act

Fair Credit Reporting Act

 

The PATRIOT Act has ten titles, each with numerous sections.  These are:

 

1. Enhancing domestic security against terrorism,

2.  Enhanced surveillance procedures,

3.  International Money Laundering Abatement and Anti-terrorist Financing Act

of 2001,

4.  Protecting the border,

5.  Removing obstacles to investigating terrorism,

6.  Providing for victims of terrorism, public safety officers and their families,

7.  Increased information sharing for critical infrastructure protection,

8.  Strengthening the criminal laws against terrorism,

9.  Improved intelligence, and

10.  Miscellaneous.

 

The primary differences between the Anti-Terrorism Act and the PATRIOT Act are:  the inclusion of the Financial Anti-Terrorism Act (H.R. 3004), which expands money laundering abatement to international terrorism, immunity against prosecution for the providers of wiretaps in accordance with the Foreign Intelligence Surveillance Act of 1978, request for a report on integrating automated fingerprint identification for ports of entry into the United States, start of a foreign student monitoring program, request for machine readable passports, prevention of consulate shopping, expansion of the Biological Weapons Statue, and a clearer definition of electronic surveillance.  It significantly increased the surveillance and investigative abilities of law enforcement agencies and gave the government tremendous leeway of interception of personal communications. (http://www.epic.org/privacy/terrorism/usapatriot/).  Also under title 2, section 224 there is a sunset provision.  This provision means some sections of the PATRIOT Act expire unless they are renewed by Congress. (EPIC 2001)   Available at http://www.cnn.com/2006/POLITICS/03/07/patriot.act/ is an article about recent provisions renewed.  Overall, the authorities Congress provided has enhanced the ability to prevent, investigate, and prosecute acts of terror. It also makes all personal information, banking, internet activities, etc. free game for the US Government and they can be obtained without the consent or knowledge of the “suspect”. The American Civil Liberties Union advocates that large sections of the Patriot Act are poorly written and jeopardize our constitutional freedoms. They argue the intention of the Act was to combat terrorism and not to invade the privacy and rights of Americans (http://action.aclu.org/reformthepatriotact/).

 

How it affects information professionals

Librarians and information professionals are impacted by sections 215 and 216 of the PATRIOT Act. Section 215 “Access To Records and Other Items Under the Foreign Intelligence Surveillance Act” of the PATRIOT Act allows the FBI to order any person to turn over “any tangible things” to protect against international terrorism.  Prior to section 215, with FISA section 501 the FBI applied to the Foreign Intelligence Surveillance Court for an order to seize business records of hotels, motels, car and truck rental agencies, and storage rental facilities. Section 215 broadens authority by eliminating limitations on the types of businesses and people whos records may be seized. Section 215 also makes it easier to obtain records.  Under section 215, the FBI may ask the library for records.  Library records include holding and collections records; online public access catalog searches; requests by users for materials either present in the library or through interlibrary loan; online resources usage; and materials users borrow from the library.” (Jaeger, Bertot, & McClure, 2003, p. 305) Libraries must give these records if the FBI requests. “An agent would state that the items “may” be related to an investigation related to terrorism or foreign intelligence.” (ALA, 2002) This overrules all “state library confidentiality laws protecting library records” (ALA, 2002).  Section 215 also comes with a secrecy clause, prohibiting disclosure of any FISA investigation.  Anyone issued an order cannot disclose the fact that the FBI has obtained records. (Jaeger, Bertot, & McClure, 2003, pp. 299-300).   

 

Overall, section 215 impacts a libraries’ ability to protect patron privacy under the Foreign Intelligence Surveillance Act.  “Exercise of free speech, free thought, and free association; and, in a library, the subject of users’ interests should not be examined or scrutinized by others.” (ALA, 2003)  “Library users are now placed in an atmosphere that can discourage them from freely browsing and selecting reading materials for fear of attracting unwanted attention from the FBI.” (ACLU, 2002)

 

Section 216

Section 216, “Modification of Authorities Relating to Use of Pen Registers and Trap and Trace Devices,” also affects information professionals. It allows law-enforcement in ordinary criminal cases to get a warrant to track which websites a person visits and collect general information about the emails a person sends and receives. (HR 3162, 2001) Therefore, libraries that provide Internet access have to cooperate in monitoring their patron’s usage.  Once again the agency doesn't have to prove the need; the judge determines that this relates to an ongoing investigation.

 

Strategies to Monitor the PATRIOT Act

 

American Library Association (ALA) Washington Office

Website: http://www/ala.org/washoff/patriot.html - Updated information on national and international legislation. Follows civil liberties, intellectual freedom and privacy. One link focuses on the PATRIOT Act and libraries.

 

National Public Radio (NPR)

Website: http://www.npr.org/- NPR is a nationally acclaimed provider of news, information, and entertainment programming, and is the media industry leader in sound gathering and production. The world's first noncommercial, satellite-delivered radio network, NPR is an independent, private, nonprofit membership organization funded primarily through its own service-generating activities.

 

Google Web Alerts: http://www.google.com/alerts - Updates through e-mail is a way keeping current on the PATRIOT Act.

 

New York Times

Website: http://www.nytimes.com - News Tracker scours every Times article, every day to find the latest articles that match your interests.

 

Illinois Library Association (ILA)

Website:  http://www.ila.org   - is the voice for Illinois Libraries and the millions who depend on them. It provides leadership for the development, promotion, and improvement of library services in Illinois and for the library community, in order to enhance learning and ensure access for all.

 

American Civil Liberties Union (ACLU) Website:

http://www.aclu.org – ACLU home site follows developments in

free speech, criminal justice, national security and other

issues that involve libraries.

 

Electronic Privacy Information Center (EPIC) Website:

http://www.epic.org – EPIC has a PATRIOT Act page that

includes current news, history, overview, analysis, and

resources.  

 

Conclusion

In today’s digital age, personal privacy is a big concern, as personal information can be accessed and shared without consent. A person's identity can also be stolen by utilizing this information. We must take care to protect ourselves. Practical tips are available at the Privacy Rights Clearinghouse at http://www.privacyrights.org/. In this technological age, diligence is required to protect our personal privacy

 

As we consider our privacy we must think in exponential terms.  No longer can we walk a linear path in protecting our personal information. We mustn’t declare our personal information safe by simply ripping up a carbon copy receipt.  Data about who we are, what we do, where we go, when and why is available to an ever increasing number of parties that are not known to us.  As we are required to interact more and more through the Internet – i.e. job applications, email notifications, registrations, even viewing our grades and bills at university – and provide information on forms that will be subject to electronic scans we have less control over with whom that personal data is shared. 

 

The wake of these societal shifts in how we do business, educate our children, and communicate with one another has caused an excitement among civil libertarians, legislators, and the criminal element alike.  Civil libertarians decry the loss of control that individuals may experience and call for universal safeguards.  Legislators are concerned that constituents see them as champions for the common man through their legislative efforts regarding online security. While criminals exploit all avenues that provide access to personal data that may result in financial gain. 

 

Keeping information private requires individuals to be aware of possible pitfalls as well as individual rights.  We cannot sit by and hope that personal data does not fall into the wrong hands.  Protecting personal information requires individuals to be educated consumers and attentive guardians of identifying data, AND government action to provide penalties for the misuse of that information.

 

 

 

Bibliography

 

http://www.epic.org/privacy/terrorism/usapatriot/ 

http://www.libraryjournal.com/

http://www.npr.org/http://www.lifeandliberty.gov/patriot

http://thomas.loc.gov

 

American Civil Liberties Union. (2002). Section 215 FAQ. from http://www.aclu.org/news/

 

American Library Association Office of Intellectual Freedom. (2005a). Confidentiality and coping with law enforcement inquiries:

            guidelines for the library and its staff. From http://www.ala.org/Template

 

American Library Association Office of Intellectual Freedom. (2005b).

            Pending legislation concerning the USA PATRIOT Act 109th Congress.  From http://www.ala.org/Template.

 

Doyle. C. (2005, January 27). USA PATRIOT Act sunset: provisions that expire on December 31, 2005. from http://www.fas.org/sgp/crs/intel/

 

Oder, Norman “Patriot Act on Hold.” Library Journal Vol. 131, Issue 1, 15 Jan. 2006.

 

Pike, George H. “The USA PATRIOT Act and Libraries: A Sensitive Relationship” Information Today Vol. 22, Issue 10

            Nov 2005.

 

Pinnell-Stephens, J. (2003). Libraries, privacy, and government information after September 11 [Electronic version]. PNLA Quarterly, 67, 6-9.