INFORMATION FOR...
navigation
Technical Support
Phone: 244-6053, email (User Services)
Our "Technical Support Consultants" (i.e., trouble shooters) provide computer assistance to College of Education (COE) Faculty and Staff assigned to the Education Building, Armory, Children's Research Center, and Colonel Wolfe School.
If you are in need of technical support, please call the User Services at 244-6053, send an email, or visit the User Services in 1 Education Building. If we can't help you immediately, we'll create a ticket to put your request in the support queue or refer you to the right person. If it goes into the support queue, our technical support staff will attempt to respond to requests for support within 24 hours from the time you call in your problem.
Other College Support Resources:
- Computer Hardware Recommendations
- Printer Recommendations for Departments
- The College of Education's ed-techalerts mailing list
- Safe Computing
- Surplus Computer
Hardware
Alternatives, Resources Beyond College:
- CITES Account Services (staff cluster and network ID account issues)
- CITES Help Desk (Phone support, software distribution)
- CITES On-Site Consulting (Fee-based on-location technical support)
- Central Stores, Technical Support (Hardware repair)
- AITS Help Desk (Support for campus-wide business applications)