Leadership in Rehabilitation Certificate Series

Required Modules

• Recruiting, Hiring, and Retaining Quality Employee

  Description: High turnover rates continue to plague the rehabilitation field. This module focuses on specific strategies that can be used to lower this costly situation. Developing job profiles, treating employees as customers, understanding job itself, knowing appropriate interview techniques, and finding potential employment candidates will all be addressed.
  Instructors: Tom Sechrist and Sue Ann Morrow
  Date: January 22-24, 2003
  Location: Indianapolis, IN

• Financial Management

  Description: This module was developed for rehabilitation and business professionals who have limited work experience in accounting. Topics covered include accounting concepts and processes such as cost accounting, accruals, allocations, projecting capacity, cost benefit analysis, reading and analyzing financial reports, including balance sheets, income statement and cash flow statements, and using financial information to make responsible decisions.
  Instructors: Tom Sechrist
  Date: February 19-21, 2003
  Location: Chicago, IL

• Customer-Driven Marketing

  Description: A customer-driven marketing philosophy is based on the belief that creating genuine consumer satisfaction will lead to organizational prosperity and the achievement of organizational goals. In addition, organizations need to generate greater demand for existing products and services, create new ones, better penetrate markets and create new, profitable opportunities. With the techniques covered in these workshops you'll enhance the effectiveness of your marketing efforts and improve your bottom line.
  Instructors: Tom Sechrist
  Date: April 23-25, 2003
  Location: Rosemont, IL

• Management Simulation

  Description: The goal of this module is to assist participants in gaining skills in the area of personnel management, financial planning, customer-driven services and state/federal regulations related to rehabilitation services using an immersion simulation format. Using discovery learning and team work, participants will problem solve management dilemmas represented in the day-to-day operation of a CRP.
  Instructors: Tom Sechrist and Sue Ann Morrow
  Date: May 19-23, 2003
  Location: Rosemont, IL

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Elective Modules (select one)

• Issues in Managing Employment Services for Quality

  Description: A number of current trends and issues face the leaders of CRPs today. This module focuses on identified issues critical to the delivery of quality rehabilitation services. Using the backdrops of world-class service and customer-driven services, participants will discuss these issues and their potential.
  Instructors: Tom Sechrist and Sue Ann Morrow
  Date: March 26-28, 2003
  Location: Indianapolis, IN

• Strategic Planning

  Description: Positioning organizations for the future is one of the major leadership challenges. Leaders must understand how to facilitate the planning process of foster commitment, how to access internal and external networks, how to build a shared vision by encouraging personal visions, and how to make the plan a day-to-day working document. Problem solving activities, the use of nontraditional approaches, and the ability to think outside the box will also be discussed.
  Instructors: Karen Flippo
  Date: June 19-20, 2003
  Location: Rosemont, IL

• Performance Coaching

  Description: As in all business, supervisors are moving from "supervising" and "managing" people toward more of a coaching role to help staff carry out the mission of the agency. This module will focus on turning supervisory personnel from managers to coaches. Specific coaching strategies will be highlighted. Small group and interactive instructional techniques will be used.
  Instructors: TBA
  Date: July, 2003
  Location: Indianapolis, IN

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