Will MANs and SuperJANET dominate educational technology in the UK?
Mike Thelwall, Ph.D., University of Wolverhampton
A large amount of computerised material is currently used in education, some of it
on the Internet but much on other media such as the CD-ROM and Local Area Networks. This
paper surveys some of the tools and methods that can be used to produce computerised
information of educational value in the light of the ever-increasing bandwidth available
to UK HE institutions from the SuperJANET and MAN network infrastructure projects. A
number of issues are identified to be considered when planning a resource and deciding
which medium and which software tools and methods to use. Arguments are then presented to
predict the continued use of non-internet tools and techniques for courseware, even in
universities connected to MANs.
Introduction
Higher Education organisations in the UK are linked to each other and the rest of the
Internet by a variety of types of connections. The standard connection is to the Joint
Academic Network (JANET), a network connecting HE institutions and related bodies such as
the Rutherford Appleton Laboratory. The connection speeds are typically in the range of
2Mbps - 10Mbs. A subset of these are connected by the broadband part known as SuperJANET,
an Asynchronous Transfer Mode (ATM) based service connecting 13 JANET sites at 155Mbs or
34Mbs (http://www.ja.net). There is also an increasing
number of Metropolitan Area Networks (MANs), which are 155Mbs ATM connections between
institutions in a geographic region. These include MANs based in London, the Midlands,
South Wales, and Bristol as well as four interlinked MANs covering the whole of Scotland (http://www.use-of-mans.ac.uk). The SuperJANET
links to MANs create a new very high bandwidth network reaching much of UK Higher
Education.
The hundreds of MAN based projects that have started so far have a variety of aims,
technologies and subject focuses. The main infrastructure projects have the objective of
aiding research or business as well as teaching but the first two will not be discussed
here. Most teaching projects are subject specific, such as MathPool, Functional Anatomy
and Biomechanics, and Philosophy Web Server, but some such as Clyde Virtual University and
staff development initiatives including MARBLE (MAN Accessible Resource Based Learning
Exemplars) and TALiSMAN (Teaching and Learning in the Scottish MANs) are cross-discipline.
Most initiatives are focussed on providing resources for students, but the staff
development initiatives are aimed at helping the academic community use MANs for teaching
and learning, and there are also other staff centred initiatives such as MathPool for
maths lecturers to share electronic 'written' teaching resources (Beevers, Prince,
Maciocia, & Scott, 1996; Maciocia & Scott, 1998). Some projects are also concerned
with a particular type of technology, such as TASCMAD (Training and Support for
Communication using Multimedia Applications from the Desktop) with videoconferencing,
whereas others such as MANTCHI (MAN Teaching of Computer-Human Interaction) and SUMSMAN
(Scottish Universities Mathematics and Statistics across the MAN) use a variety.
In addition to high bandwidth dependant activities, MAN projects often include
traditional Internet solutions such as text-based conferencing and standard web pages. New
solutions have also been tried that do not need high bandwidth but benefit from
collaboration. One example is the vicarious learning tool Answer Garden (Ackermann &
Malone, 1990) used in MANTCHI where student questions and tutor answers are posted to a
structured site which future students will be able to access and benefit from.
Apart from the actual resources created, the practical skills developed and increased
knowledge from evaluation studies, one major benefit from many projects is an increase in
collaboration amongst teachers. Often the creation of a MAN has caused a number of
academics in the same discipline at different universities to come together and discuss
and compare their syllabus and teaching with the others in order to discover appropriate
areas for collaboration. In the case of MANTCHI for example participants have described it
as very valuable.
The primary aim of SuperJANET and the MANs is to enable the sharing of resources
between universities for research, collaboration and teaching. An important question for
academic and commercial producers of various kinds of education related computerised
information is whether this steady increase in bandwidth is tipping the balance in favour
of using exclusively Internet solutions to educational technology problems. This paper
will attempt to answer this question, a serious one for the UK because MANs can duplicate
much of the functionality of CD-ROMs and all of that of the Internet in addition to
enabling new educational experiences.
The issue of which medium to use for a particular resource is a complex one depending
on pedagogical and technological considerations for the type of resource to be created and
the needs of the students and organisation creating it. There are many different software
tools for creating or managing resources both on and off the Internet and an understanding
of their capabilities is important for evaluating their effectiveness in these contexts.
The Internet excels at some tasks such as simple text messaging with email, whereas it is
be poor at others such as delivering big multimedia presentations to remote users. There
are nevertheless many types of resources that have both online and offline adherents,
possessing advantages and disadvantages in each case.
In this paper we will survey the types of software tools available and then examine a
number of types of resources in the light of these tools' properties and a consideration
of bandwidth, quality and related issues.
Internet based software tools
There are a number of types of resource creation tools and methods available for use
over the Internet and the Web in particular. They vary from simple descriptive languages
such as HTML to full-blown programming languages such as Java. Differing levels of
complexity are offered, from a simple web page to a complete software application. Each
tool has a niche with greater functionality generally coming at the price of longer
development times. We describe a number of key Internet tools here before discussing their
non-internet counterparts.
HTML HyperText Mark-up Language (http://www.w3.org).
This is the document description language that is used to code web pages. It is an
application of the Standard Generalised Markup Language, SGML (ISO 8879). There are a
number of different versions of HTML with later versions offering enhanced functionality.
With the inclusion of Cascading Style Sheets in version 4 it is easier to control the
appearance of groups of web pages on a site, but it is not as powerful as a standard word
processor in controlling the layout of a document.
DHTML Dynamic HTML is HTML with embedded program code, usually in JavaScript,
that enables a Web page to interact with the user. For example a DHTML page could display
a multiple-choice question and tell the user whether they had answered it correctly or
not. DHTML can also be used to enhance the appearance of a page by techniques such as
highlighting a clickable link when the mouse pointer is over it, the 'rollover'. The
inclusion of DHTML does have an impact on the accessibility of a web page because old
browsers do not support it and users may disable it to stop malicious JavaScript programs
from crashing their machine. Although JavaScript requires programming knowledge to use,
some web editors such as the WebWriter II system (Crespo, Chang, & Bier, 1997) and
Microsoft Front Page can generate simple scripts automatically.
XML The Extensible Markup Language (Bray and Sperberg, 1997) is a proposal by
the World Wide Web Consortium (W3C) working group on SGML. It is essentially a simplified
version of SGML. The aim of XML and similar proposals such as displets (Vitali, Chiu,
Bieber, 1997) is to allow more control over web pages for specialist applications.
Java (Gosling, Joy, Steele, 1996) This is a programming language that can be
activated from a web page and often occupies a rectangular area in the referencing page on
the monitor screen. It differs from JavaScript in being powerful enough to be used to
develop full-scale interactive applications such as a three-dimensional model viewer or a
chat facility. The advantage of Java over other programming languages is its relative
platform independence: Java programs can be written that can execute on many different
platforms, but not all Java programs have this property (Tyma, 1998). Its disadvantage as
a programming language is its relatively slow running speed due to the way that it runs in
a virtual machine. Not all web browsers support Java and those that do allow the user to
disable it. This facility is used by corporations and individuals for security or other
reasons and so Java must be seen as a less universal solution than a standard web page.
Server-Side coding This is used to generate web pages (HTML or DHTML) from
programs on the web server, often in response to data sent by the user. A classic example
of this is a keyword search using search engine, where the user's keywords are examined by
a server side script that checks them against a database and creates a web page of links
to pages containing the keywords. Server-Side coding can be written in any programming
language using the CGI Common Gateway Interface mechanism, but C, C++ or Perl are usually
used. Server Side Scripting can also be achieved by having web page templates on the
server containing programming code that is executed when the pages are requested. This is
the method used by Microsoft's Active Server Pages and a version of JavaScript, but both
do not work on some web servers.
Linked or embedded applications Web pages can also link to and call resources
that need additional applications to run. For example a program could be written in
Macromedia Shockwave (http://www.macromedia.com).
It would only work if the user accessing web page linking to it had already downloaded and
installed the Shockwave player. This gives extra functionality to a web page at the cost
of restricting its full use to those able to or prepared to download and install the
necessary application program. Many applications are designed to run in this way over the
Internet and are commonly used for interactive games, audio and video. In a similar way a
web page can link to an application on the user's machine and send it information. For
example a web page could contain a link to an Excel spreadsheet and when activated Excel
would be automatically started with the spreadsheet loaded to it. The application itself
does not need to have any Internet capability for this to work.
Applications enabled by the Internet In addition to the above examples, all of
which can live on the web, there are application programs that must be installed on the
user's machine, but use the Internet. Web browsers, email and newsgroup clients are common
examples of these but there are a lot of others used in education. GroupWare is an
important category with programs like FirstClass being used to facilitate group
communications.
The various techniques discussed above all have different bandwidth implications, but
none are inherently small or large. For example a small text only web page may be under 1k
in size whereas another with embedded audio may be over 1.5M. More complex web sites will
however tend to use more bandwidth, for example due to increased file sizes of web pages
with JavaScript or due to more frequent server accesses with Server Side coding.
Other software tools
There is a wide range of tools and techniques available for creating educational
resources that do not use the Internet. They fall into three categories: Authoring tools;
programming languages; and application environments.
Authoring tools These are programs written to provide environments to
facilitate the production of informational or didactic material. They typically offer some
of the functionality of a programming language but are much easier to use for educational
applications. Examples include Asymetrix Toolbook (http://www.asymetrix.com),
Macromedia Director (http://www.macromedia.com)
and HyperCard (http://www.apple.com/hypercard).
It is typically not difficult to produce a very simple authored product but additional
complexity requires mastery of the supporting programming language. Authoring tools are a
common choice for a product such as a CD-ROM, most being capable of delivering a high
quality interface and controlling any multimedia elements.
Programming languages Many of these are capable of doing everything that a
modern authoring tool can. Their advantage is in having more complete control over all
aspects of the product but they require more time to program (Marshall, Samson, Dugard
& Scott, 1994).
Application environments Many software applications offer facilities to
turn themselves into educational environments. For example Visual Basic for Applications
can be used to create an Excel workbook that interactively teaches a topic. This could be
used to teach how to use the application itself, for example.
Applications of the above three types do not live on the Internet and will require
installing on the user's computer. This has implications for accessibility, depending on
affordability as well as availability over a sufficient range of platforms. If an
affordable, appropriate version is available, installation may still be a hurdle. Java
solutions do not have to suffer from this problem, an important part of their attraction.
We will now examine the tools discussed in this and the previous section in the context
of various types of resources, starting with communication facilities.
Communication technology
The Internet excels as a facilitator of communication within groups and between
individuals. Email use is widespread in education as outside. Apart from plain text, more
complex information is also exchanged using email attachments, including images and data
files and even more exotic resources such as formatted mathematical problem files (Crow
& Zand, 1997). There are also a number of web applications allowing groups to
communicate, written with server side programming or in Java (Thomas, Carswell, Price,
& Petre, 1998). There are also GroupWare application programs such as FirstClass (http://www.firstclass.com) that facilitate group and
individual communication using the Internet.
High bandwidth communications applications such as Interactive Remote Instruction are a
problem for Internet users away from a fast link. Broadcast satellite technology is an
example of a non-internet solution to this problem (Maly, Wild, Overstreet, Abdel-Wahab,
Gupta, Youssef, Stoica, Talla, & Prabhu, 1997). Multicasting of web pages (Liao, 1997;
Parnes, Mattsson, Synnes, & Schefstrom, 1997) or other resources using the M-bone (http://www.mbone.com) is a scalable Internet solution and
can solve bandwidth problems for the server but not for the client, which still has the
same amount of data to transfer.
On the edge of current Internet capabilities is videoconferencing. With both parties
having a good quality Internet link, at least ISDN, this is viable with reasonable
quality, but also of course requires the purchase and installation of the video equipment
(Jacobs & Rodgers, 1998). Audioconferencing, perhaps in conjunction with application
sharing software, is often possible with a standard Internet connection provided that
reasonable speeds can be maintained.
A number of initiatives including MANTCHI, SUMSMAN, the National Learning Network for
Remote Sensing (NLNRS) and TASCMAD involve the use of videoconferencing to allow a
lecturer to deliver a live teaching session to students at one or more remote locations.
MAN - connected universities use a specially equipped classroom for this, and each
Scottish university has at least two. The technique has been used with satellite and with
ISDN in other projects to allow lecturers to teach classes simultaneously in different
campuses or to reach students in geographically remote locations (Donert, Brady, &
Clarkson, 1998; Marshall, 1998). For most of higher education, this is not applicable or
appropriate because of the cost and complexity of setting it up in addition to the
difficulty and resource implications of using anything except small class sizes. Two
interesting uses that have been tried in the Scottish MANs are the use of remote experts
and the pooling of small option classes. As part of MANTCHI, individual tutors take
responsibility for ATOMs (Autonomous Teaching Objects in MANTCHI) wherever they are
delivered (Draper, 1998; Draper & Brown, 1998). This gives the students access to a
higher degree of expertise than would normally be the case, often a recognised expert in
the field. Students from universities with widely differing entrance requirements use the
same study materials but have different assessment requirements. These ATOMs are often a
single week of study, but because of their self contained nature and the permanency of MAN
connections, are easy for lecturers to drop in to their weekly programme, and in this
context also provide a change of learning environment for the students. The SUMSMAN
project has used videoconferencing in a different way, for short interactive keynote
lectures introducing maths courseware (Davidson & Goldfinch, 1998; Maciocia &
Scott, 1998b; Pitcher & Wild, 1998). Again the sessions were lead by experts, this
time courseware authors, and the student evaluations were generally positive.
Interestingly, this is an example of the integration of media, with the MAN being used to
help students to use a CD or LAN based product.
A common problem for higher education is that option classes for final year students
are often small and sometimes this causes them to be dropped or seen as wasteful of staff
time. The MAN solution to this is videoconferencing to run the course at more than one
university. This is an ideal videoconferencing application, adding value to degrees but
being manageable because of the small numbers involved. In this context videoconferencing
is more appropriate than the time consuming creation of good quality CAL material. NLNRS
has combined videoconferencing with application sharing software in order to give a much
richer environment (Duncan, Morrey, Bayne, MacLaren, McQuillan, 1998). Each student sees
three screens: the remote lecturer; their own class as seen by the remote lecturer; and
presentation slides or a software demonstration controlled by the remote lecturer on their
own PC. The technology involved in this requires increased lecturer preparation time, even
when the videoconferencing and application sharing software has been set up and is running
smoothly but again student reactions have been positive in the majority.
Information technology
Standard web pages are excellent as repositories for basic information. A web page
written in basic HTML and placed on a web server is available to almost anyone with a
computer connected to the Internet. Other applications are used when more control over the
formatting of the information is needed. In this case a document format such as Microsoft
Word or Adobe Acrobat is used. The resulting file could still be downloaded over the
Internet, possibly via a web page link, but users would also need an appropriate viewer
program to read the document. Since web pages tend to be small and fast to download,
unless they contain large graphics or multimedia elements, they are excellent as
information resources. Of course the Internet itself is also a valuable research resource
(Barron & Ivers, 1997).
Some electronic resources are essentially databases in the broader sense of the term,
containing information intended to be accessed selectively rather than in entirety.
Examples include multimedia CD-ROM encyclopaedias, glossaries and library book catalogues.
In all except the smallest case a programming language is needed to help the user search
through the information. If the information is media-rich then the size of the information
sent will be a problem for the restricted bandwidth access of most Internet users and a
MAN or SuperJANET type fast connection would be needed. Nevertheless, authored or
programmed CD-ROMS remain the choice for even quicker access times and the advantages of
programming and authoring tools discussed above. For information that is primarily text
based such as a library catalogue or indeed a web search engine, an Internet solution with
server-side coding or a Java solution would often be appropriate. It would maximise
Internet access and allow the information to be kept up-to-date in a way that is not
possible for CD-ROMs.
Two MAN projects that provide fast access to resources are PEARL (Providing
Ethnological Archives for Research and Learning) and NetMuse. These are collections that
are of common interest to a number of universities and need high bandwidth for efficient
use. The PEARL project for example includes a large archive of sound recordings of
Scottish Gaelic together with software for delivering them to students in real time. The
source files are large but can be delivered simultaneously to whole classes using
streaming technology. NetMuse uses similar technology to deliver music and related
information.
Teaching technology
Courseware attempts to teach rather than just inform and as a result usually needs more
resources than standard HTML can produce. Examples include marked multiple choice or short
answer questions, hands on practice with a piece of relevant software, the presentation of
a navigable 3D model of a relevant object, (for example a chemical molecule), or
simulations of real world situations. Dynamic HTML and/or server side coding can provide
some extra functionality to manage web page interactivity and so the web provides a
comparatively simple solution for some types of resources. Its main drawbacks are
bandwidth limitations for and lack of control over multimedia and a limited range of
options for controlling the overall appearance of a page. Web pages do however have the
advantage of modularity because pages on different sites can be seamlessly interlinked.
Another advantage is the ease of updating and expansion (Star, 1997). Web courseware can
be augmented by Java programs to provide a simulation or other educational tool, used
embedded in a web page (Reed & Afjeh, 1998). Java normally forms only a small part of
a unit of the instructional material, rather than a complete unit by itself.
Most well-resourced products are team efforts written in programming or authoring
languages, due to pedagogical design benefits over HTML (Benyon, Stone, Woodroffe, 1997;
Bieber, Vitali, Ashman, Balasubramanian, 1997). They normally appear on CD-ROM or as a
local network solution with considerable use of multimedia and interactivity. They
typically have high production values including an artistic interface design, and often a
specialist production team to develop video and audio components. There is an enormous
amount around already, for example the government funded UK Mathematics Courseware
Consortium alone had produced 50 maths modules in Toolbook and HyperCard by 1996 (Harding,
Lay, & Quinney, 1996).
Many MAN projects produce courseware, often in the form of web pages supported by
additional resources such as multimedia or Java applications. Clyde Virtual University is
one such example. This is "a test bed for exploring, developing and evaluating
techniques for delivering learning materials, supporting collaborative learning and
carrying out assessment over the Internet" (Whittington & Sclater, 1998). As part
of its remit, CVU converted CD-ROM CAL material to run over the Internet as standard HTML
linking in places to resources such as video files. CVU also hosts its own resources,
making use of programming languages in their creation. Its collaborative base allows it to
create resources of common interest to a number of connected universities and to embed
these with a higher technology level than might otherwise be possible. The FAB project
takes a similar approach, using basic web pages with many images but also uses animations,
video clips and self-test sections.
The Broadnet virtual university has attempted to produce attractive online training
modules to take full advantage of ATM bandwidth. They are written in DHTML and are based
around 'presentations', each of which is a series of slides on a high quality background
with an embedded professionally created voiceover for each one. With this degree of effort
in the creation of resources, they must reach a large enough audience to justify their
existence and continued maintenance. Another project, the Wolverhampton University School
of Computing Virtual Campus (http://virtual.scit.wlv.ac.uk)
has produced modules that are deliverable with any level of technology, MAN, CD-ROM,
floppy disk or standard Internet. It does this by having two versions, one with an audio
voiceover for CD-ROM and MAN, and one with a text version, for floppy disk and Internet.
These versions are automatically produced from a set of master files, making control over
changes easy. Basic HTML is used with some DHTML and the cascading style sheets of HTML 4
to improve appearance, but its appearance falls far short of what would be expected from a
CD-ROM, although it does have the advantage of being relatively easy to modify, except for
the voiceover soundtrack files.
Assessment technology
Assessments for online courses can take the form of computer assisted assessments or
more traditional assessments such as essay writing, delivered by email (or even post). A
key issue for assessments is security and this is the reason that historically very little
summative assessment has been done over the Internet. The situation is currently changing.
Recent web browsers have built in encryption to hide questions and answers from prying
eyes whilst they are being transmitted. There are now commercial products for the
production of secure web-based tests, for example Question Mark Perception (http://www.questionmark.com/perception).
In fact this product allows test banks to be shared between web and non-web tests. One
project also uses tests installed on a network but saving security coded data over the
Internet. This allows the students to sit the test anywhere connected to the Internet once
the program has been installed (Thelwall, 1998). Another issue holding back web based
tests is reliability. Unless the test methodology allows for retaking a test, a lost
Internet connection could be a disaster for a student taking a web test.
MAN bandwidth would not significantly contribute to the success of most assessments
because by their nature they tend to be text intensive or with simple graphical images.
Clyde Virtual University has however created some much more sophisticated assessments, for
example a Java program based upon three-dimensional visualisations of chemical molecules
(Whittington, 1998). Collaboration is much more important for this than bandwidth in order
to enable much effort to be put into a single resource for common use. MAN success depends
on sharing resources, but this is more problematical for academics in the region of
assessment than in most other aspects of teaching and learning. Most MAN projects
producing common resources allow individual universities to set their own assessments. An
exception is MANTCHI ATOMs, which normally include an assessment that is general enough to
allow different types of students to reach different standards. It is nevertheless not
difficult to envisage projects to create at least common pools of resources to facilitate
assessment creation, perhaps similar to the Internet based MedWeb (http://medweb.bham.ac.uk/http/caa/), having
has banks of questions from which assessors can make their own selection to form an
assessment. There is in fact a move to make question sharing across platforms easier with
the creation of a proposed open coding standard (http://www.qmark.com/qml/).
MANs would also allow the questions to contain large images or audio and video files in
subjects where they would be useful.
Virtual Courses
There are many education organisations that offer the opportunity to study
electronically for a qualification or part of a qualification. This can take the form of a
Virtual University, where there is no physical campus or a virtual campus, where many of
the aspects of a virtual university are attached to one based at a physical campus
location (Barnard, 1997).
A virtual course will need to combine didactic material and information resources with
some means of electronic communication, at least email but in a lot of cases electronic
discussion forums as well (Spitzer, 1998; Trentin, 1998). The communication needs are a
strong incentive to base a virtual course on the Internet and a virtual course could have
all of its resources available from a single point of access on the web. This gives
usability benefits from having a single point of access and potentially a common interface
design of all the component parts, but does have drawbacks. It may be that high quality
multimedia CD-ROMs are needed for the didactic element for example, so a concession to the
unitary point of access may have to be made by providing them to the students. The desire
to keep a virtual university purely electronic without any paperwork or physical
electronic media also does not necessarily provide an optimal educational environment.
Printed materials for example are still an important medium for communicating large
quantities of text, due in part to the well-known problems of reading large amounts of
text from a computer screen.
There are a number of products that aim to make it easy to produce pure integrated web
learning environments such as WebCT, TopClass and Web in a Box, but there are still
worries that these necessarily simplify education and in particular discourage innovation
(MacKnight, 1998; Merrill, 1997).
The object of creating an entire virtual course is normally to improve access but MAN
technology does not allow this in most cases because the students at home connects only at
standard Internet speeds. The Broadnet project at Wolverhampton sought to get round this
by using the cable network to reach out into local businesses but this has not been
attempted on a large scale elsewhere in the UK. With MANs and SuperJANET it may be
possible to create small media-rich specialised courses for the whole of the UK HE
community. This would improve choice inside HE but not access to it.
Bandwidth, Access, Choice and Educational Value
It is possible to create resources of educational value with a wide variety of media,
but not all media are capable of, or suitable for, all roles. CD-ROMs or LAN based
'copies' are in widespread use for teaching and learning at all levels of education. Their
advantage lies primarily in the potential richness of content made possible by their large
storage capacity, typically in the region of 650M (and currently up to 17G for the similar
Digital Video Disks) and fast data reading rates. Another advantage is the potential
flexibility of student access derived from the ability to operate away from an Internet
connection. There are however inherent limitations stemming from a CD-ROM being delivered
to the user as a finished product, they are more difficult to amend and keep up to date
than Internet resources. Making a change normally means releasing a new version and
recalling the old one. This is a time consuming process, particularly because each new
version would need to be fully tested before going to press. A more critical educational
problem is the lack of ability to communicate with a lecturer or other students unless it
is part of a larger educational package. On a good CD-ROM such things as formative
assessment with constructive feedback, a glossary and a type of frequently asked questions
list will ameliorate this. These do not however fully substitute for the ability for a
student to trial their own individual ideas against their peers and tutors, particularly
in non-scientific subjects. For this reason CD-ROMs are often best used in conjunction
with other resources such as tutorials, seminars, online bulletin boards or
videoconferencing.
Internet resources designed to be accessed over standard speed connections are also in
common use in education. These typically consist of just text and graphics and are very
useful as a source of reference. Indeed the Internet itself is a huge source of reference
and a means of access to resources, such as buying books or finding books in libraries.
The Internet can be effective at facilitating communication, even for low bandwidth users.
Text based bulletin boards and conference facilities supplement email as fast and
effective messaging facilities and can provide the interplay of ideas that in many
subjects is an essential component of learning. As the main means of teaching it is
nevertheless limited. Internet-based primary exposition at standard access speeds would be
of necessity text and graphics based, similar to a book. Its advantages over a book could
come from animated graphics in some cases, for example engineering diagrams (http://www.howstuffworks.com), from embedded programs
such as Java simulations, and from automatically marked questions created with DHTML or
Java. Despite this, the lack of audio in particular, but also the visual finish make this
an unappealing medium for students to use for long periods of time.
MANs can in some respects have most of the best of both worlds: the communication and
access to information of the Internet and the richness of content of CD-ROMs. This comes
at the expense of the restriction of access to those able to reach a MAN. This is an
important concern if some target students are missed but also for projects with expensive
deliverables where there is an issue around being able to produce a marketable product for
sale to a wider audience. A related concern is that Internet based techniques such as
DHTML and Java do not give the power and control of authoring and programming languages,
resulting in what would be by commercial CD-ROM terms a substandard product. Some
commercial authoring tools do however allow their products to be delivered over the
Internet automatically through the browser, but this requires additional software to be
installed by the user, and is a proprietary solution. In addition to Internet and CD-ROM
type facilities, MANs offer their own unique services such as videoconferencing and
instant access to a large collection of high bandwidth electronic information, such as
video on demand, resource banks of courses and audio libraries. Videoconferencing can be
used to deliver local lectures to more than one geographic location or for interaction
between students, each other, their tutors and remote experts. It provides a more human
environment for communication than a text based one and is also routinely used by many
businesses and private individuals using ISDN for this reason. MAN based high bandwidth
instructional material, for example a collection of resources on a connected server, has
the advantage over similar CD-ROM based material of being instantly accessible to a wide
range of users. It is also easier to modify and keep up to date, there being only one
centrally stored copy. Creators can also get away with less testing with errors and faults
being immediately correctable when identified.
With the advent of MANs and SuperJANET it has become possible to envisage realistic
high bandwidth solutions, allowing the creation of a number of such projects and giving
greater scope for collaboration and sharing of resources. At least 69 projects have been
funded in Scotland alone. The balance of power seems to have shifted so far in favour of
the Internet that Clyde Virtual University had as the main of its first year aim the
conversion of CD-ROM based material to run over the web, and similar work has been going
on in Portsmouth for internal university use (King, 1998). There is also currently great
interest in Telematics: using electronic technologies to create a seamless information
retrieval, manipulation and communications system. Despite this, problems still remain for
high bandwidth Internet solutions. Objective summative evaluation or cost-benefit analysis
and comparisons are even more problematic than is normal for educational technology
(Collis, in press; Hawkridge, 1998; Rumble, 1997), due to the collaborative nature of MAN
projects and the sharing of infrastructure. Nevertheless, some general points can be made.
Firstly, as soon as the student goes off campus and away from a fast link they are
faced with a bottleneck created by their own modem. This is precisely the problem that
caused one virtual campus to be designed to be delivered from either CD-ROM or Internet
(Thomson, Lathan, & Homer, 1998), although its group discussion forums need an
Internet connection. Reliance on MAN level bandwidth therefore has implications for
accessibility at a time when many UK universities are trying to widen access. The types of
students that could find access to a campus a problem include disabled students, those
with dependants, and those in remote areas. A less fundamental problem is that some
universities have in fact very few PCs equipped to deliver multimedia, so a personal PC
would be the logical platform for a multimedia product. Home ISDN connections for students
would ameliorate this problem but would be costly (Jacobs & Rodgers, 1998) and much
slower than ATM. MANs are likely to exacerbate these problems rather than solve them
because of the increased resources that will go into high bandwidth solutions as a result
of their creation.
A second problem is that many non-Internet tools produce better quality finished
products for some tasks than their Internet counterparts. In the fields of authoring
languages and programming languages there are still significant advantages of performance
and control for well-resourced developers. A commercial reason for the continuation of
CD-ROMs is that they can be sold to the general public and schools in addition to academic
usage. It is therefore highly likely that some of the best resources will continue to be
delivered on CD-ROM and DVD rather than over the Internet. This problem may have a
potential technological solution in the shape of authoring tools that allow their products
to be delivered over the Internet using software pre-installed by the user. For this to
work, a standard would have to be agreed upon by MAN-connected universities in order to
configure their computers correctly.
A third problem is the recognised unwillingness of many teachers to use software 'Not
Invented Here', which seems to be happening despite the initial co-operation at the start
of many projects. This can be a particular problem for courseware developed for MANs
because of its higher development and maintenance costs and relatively restricted target
area. Many MAN projects have started with central funding and would need a continued
source of funds to maintain their products.
MANs have already resulted in the increased creation and use of educational resources
using Internet solutions, as well as making quality videoconferencing and some other high
bandwidth technologies easily accessible. MANs have the potential to become a platform for
the integrated educational Telematics solution of the future but the problems of
accessibility and the commercial and design quality advantages of non-Internet solutions
for courseware will nevertheless see their continued existence as part of an expanded
educational technology toolbox for some time to come.
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