Problem: I get to my class pages on our server and check my email but I can't get to Microsoft's Main page.

What I Did:
Beginner: I opened up Netscape and went to a few of the places that I frequently go to and all of the pages seemed to be working fine. I could also check my email. However, when I tried to go to a few new places I kept getting errors. A few minutes later i didn't have any more problems.

Advanced I used a "ping" utility that allows you to put in web names of a lot of different places. At first i was only able to get info back from computers that were on our local network but later i was able to get responses from all of the sites except from Microsoft.

Solution: At first I thought the Internet connection was down from our building to the Internet because I could access every machine that was local.

Beginner:
What was confusing was that many of the pages I normally go to were showing up because they were saved on my local machine in somthing called a cache (whicy my admin says makes browsing faster because it saves recent files for a while so you don'thave to keep getting the same info). when I thought I was really seeing things on the internet AI was actually just viewing files from my computer which was misleading. Next time I am going to try differnet webpages that I haven't visited frequently.

Advanced: What was confusing was that the :"ping" program didn't give me any info back from Microsoft. That didn't make sense so I went and asked my network administrator what was going on and she confirmed that the people who give us internet access were having problems for a while but that was not why I didn't get a response from Microsoft. What I didn't know was that some companies don't show up on the "ping" utility. She said I was on the right track but should make sure I only "ping" places I know are should work when I try to test to see if the network is running"