University of Illinois, Urbana-Champaign
Educational Psychology 387
Computer Uses in Education
Understanding and Trouble Shooting of Technology
But first...
TSE
TSE Research Portal
TSE Challenges
Understanding and Trouble Shooting of Technology
Levels of understanding
Levels of diagnosis
Levels of treatment
How Computers Work
Network Trouble Shooting
NetHandbook
Network Trouble Shooting
Network Problem Solving: A diary study and model of telecommunications trouble shooting
Software Trouble Shooting
similar strategies? check connections? swap equivalent parts?
your troubleshooting reports
differences?
restart
reinstall
Levels of understanding?
Milestones for the rest of the semester
No class in next week, Nov 27 (Thanskgiving - fall break)
Post the URL of your major project report web site by Monday, Dec 9 in Webboard
Final report: Thursday, Dec 19 (oral and written), 9am, Room 37, Ed Bldg
10-15 minutes
What's the most important and/or most interesting thing you learned from your project?