University of Illinois, Urbana-Champaign
Educational Psychology 387
Computer Uses in Education
Understanding and Trouble Shooting of Technology
But first...
feedback on
A 2020 Vision: Education in the next two decades
introduction to the WebBoard chat mechanism during the lab time
Understanding and Trouble Shooting of Technology
Levels of understanding
Levels of diagnosis
Levels of treatment
How Computers Work
Network Trouble Shooting
NetHandbook
Network Trouble Shooting
Network Problem Solving: A diary study and model of telecommunications trouble shooting
Software Trouble Shooting
similar strategies? check connections? swap equivalent parts?
differences? the "start over" strategy
For next week
Assignments