Backward Mapping and Total Quality Management
Appalachian State University
Pat Braziel
Project Coordinator
124 Duncan Hall
Boone, NC  28608
704-262-6091

                                                                                                                                                           Performance Report
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PROJECT SUMMARY

This project established dropout prevention activities in four local high schools (Wilkes Central, East Wilkes, North Wilkes, and West Wilkes) in Wilkes County. The schools comprise a rural district that consistently has one of the highest dropout rates (usually in the top five) among the state's 132 districts. To address this high rate of school dropout, the project deployed a process guided by the theories of Backward Mapping and Total Quality Management (TQM). The overriding goal was to help each school develop programs that proved more responsive to their special education students, thus reducing their dropout rate.

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CONTEXTUAL INFORMATION OF NOTE

We gathered information from the students on an annual basis by way of formal interviews with freshmen and dropouts, a Student Satisfaction Survey, and the Reasons Youth Come to School (RYCS) Survey. The collected information helped local educators establish the motivations, concerns, and ideas of their students. We then helped the staff to develop or adopt interventions that responded to their students.

For background purposes, four key setting features had a substantial impact on this project. First, the high school graduation rate among adults for the county (60%) is well below the national average (85%). This feature proved problematic in a number of ways: Parental support for a child's continued education or return to school after dropping out; parental expectations about schooling; and access to educated role models. Second, the county has a low unemployment rate (4%) and offers a wide range of entry-level jobs that require a minimal education. The fact that it was relatively easy to get a job provided students with a legitimate option to staying in school. Third, each high school operated differently with individual leadership styles varying from autocratic to delegative. These styles affected the decision-making process at the schools. For instance, the staff at West discarded several innovative ideas with the explanation that their principal would not approve the ideas. At North, teachers felt their principal would approve almost anything. Fourth, some educators were reluctant to change their teaching styles. For instance, the staff at Central suggested the largest number of innovative ideas but failed to implement the vast majority of them.

KEY PROJECT OUTCOMES

In terms of project impact, this type of project shows great promise. The overall number of special education dropouts dropped by more than 50%, while the number of general education dropouts actually increased over this same period (approximately 5%). Specifically, the district went from 56 to 25 special education dropouts. The overall ratio of special education dropouts to graduates went from 2.0 to 0.9 in 1993/4 tol.0 to 1.2 in 1995/6. These numbers also suggest a decrease in the overall dropout rate (dropouts divided by dropouts and graduates) from 67% to 45%. This impact is especially impressive when one considers that at Central the special education dropout rate held stable (see Appendix 1). We attribute the overall reduction to a number of factors including more intense efforts to keep youth in school, linking potential dropouts to alternatives like programs funded through Vocational Rehabilitation, the use of noncurricular experiences (e.g., outdoor adventure courses, free lunch incentives), vocational assessments, and, most importantly, the special efforts of individual teachers. A listing of all the interventions is in Appendix 2.

Despite the reduction in dropouts, the project had significant drawbacks. Existing services failed to change at Central as the staff rejected the idea of responsive programming. They were reluctant to spend their local school funds ($1,500 per year), use release days (nine to ten days per year), or actively participate with the project. In addition, three of the original four special educators eventually left the school, while the remaining staff member requested a transfer. Another drawback was that project staff (principal investigator, project director, and graduate assistants) provided about 20% to 30% of the assistance we had anticipated. For example, each year we had projected providing a formal vocational assessment for 8 to 10 students per school while helping educators complete additional assessments. We met this objective in year one, provided four assessments in year two, and one in year three. The failure to provide the anticipated levels of support suggests that educators did not value the assessments, felt the assessments were too time consuming for the students (generally two hours of their time), or simply were unwilling to pursue the types of changes that might be suggested by the new information. Likewise, project staff offered additional release time by volunteering to substitute teach, yet only North took advantage of this offer. North also requested assistance with monitoring school-wide testing and we honored four of five such requests.

Another drawback was that project staff failed to become key players or active participants at West and Central. In a sense, project staff remained "outsiders" at these schools. We had to provide notification to one principal whenever we were going to be on his campus, while the special education staff at the other school rejected assistance from project staff. At the other two schools, the project staff was welcome and seemed to be accepted as part of the staff.

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PROJECT IMPACT

This section examines the project relative to initial and ongoing project goals. For the reader's convenience, the project goals correspond to the initial grant application (see page number references). The project goals cover three areas: Data Collection and Youth Contact; Backward Mapping Process; and Evaluation and Dissemination.

Data Collection and Youth Contact The following objectives relate to the collection of data related to the youths: Obtaining Lists of Dropouts from 1991/2 to 1996/7 (see 1.1/p. 4); Monthly Lists of Drops (see 1.2/p. 4): Obtain Necessary Consents (1.3 and 1.4/g. 4) and Interviewing Dropouts (1.5/p. 4)

Each year we attained each of these objectives. The necessary lists were readily available and consent forms were easy to obtain at all but Central. For whatever reason, it typically took four or five requests to get Central's teachers to hand out consent forms. The interviews of dropouts were a bit more difficult. We contacted and interviewed 40% of all special education dropouts for the project years of 1993/4 to 1996/7 (N = 60). Dropouts from the 1991/2 and 1992/3 school years proved especially elusive. We located less than 10% of these former students. Among the more recent dropouts, approximately 10% of the contacted former students were not interested in participating in an interview (although another 20% expressed an interest but failed to show up for two or more scheduled appointments). We tried to enhance participation by airing public service announcements on a local radio station, talking about the project to friends of the former students, and offering $10 to $15 for their participation. The increase in renumeration had no impact on overall participation rates, although the use of friends did help us to recruit four or five former students. A major problem with dropout interviews proved to be the rate at which prospective interviews actually showed up for scheduled meetings. On average, 50% of the youths showed up for their scheduled interviews with some not showing up until their third or fourth scheduled interview.

From the interviews, a large majority of dropout youths reported that the most enjoyable aspect of school had been socializing with peers, followed by a particular class (most often a vocational class) or encounters with a specific teacher. The worst part of school was most often a particular class followed by problems with an individual teacher or teachers in general. In terms of what it would encourage them to return to school, the most common suggestions were efforts to recruit youth back into school, more teacher support, and a change in their own attitude or work habits. General recommendations for improving school included teachers changing their attitude and treatment of students, administrators changing their treatment of students and a different discipline policy (see Appendix 7 for a compilation of all quotes).

We also conducted an evaluation of what happens to youth who drop out of school. For the purposes of this report, we limit the summary to students identified as LID. We were able to compare 35 LID and 60 general education dropouts, respectively. The respective rates at which youth were employed (51% and 47%), looking for work (17% and 12%), and not working or looking for work (31% and 32%) were comparable. This pattern held true across the average wage ($4.88 and $5.00), hours of work per week (38.6 and 32.4), job tenure (2 and 3 months), and those having access to job benefits (6% and 12%). Differences appeared in terms of the current job title. The employed general education youth reported currently being in more sophisticated jobs (e.g., 89% LD youths were laborers compared to 57% of the general youth). Conduct Record Reviews of Dropout and Graduate Samples (1.6/p. 4 ) and Generate a Description of the Respective Sample Sets (1.7/p.-41

We conducted record reviews for 85% of the special education graduates (N of 83) and 95% of the dropouts (N of 75). Appendix 3 provides a table of the findings relative to background data (e.g., intelligence, achievement scores, length of time in special education), family status (e.g., intactness and income), and school history features (e.g., extent of mainstrearming, length of time in special education). Unreviewed files could not be found. We did have some missing information, primarily on family status. The teachers, for about 15% of their students, were unsure of the student's family intactness and free lunch status.

In terms of comparing dropouts to graduates, the groups were comparable across all but three measures -- family socioeconomic status, family intactness, and percent of time in general education classrooms. Dropouts tended to come from less intact family units and poorer family backgrounds, while spending significantly less time in general education classrooms. The former suggests that dropouts lack access to the type and level of family support that help students get through high school. The latter suggests that, given group similarities for academic potential and performance, dropouts may exhibit significantly greater behavioral problems that keep them out of general education classrooms. Each of these features warrants in-depth examination. Generate a Cohort Sample (1.8/p. 4): Conduct Interviews (1 -9/p. 4): Compile Data 0. 1 0/p. 4): and Provide a Sample Description (1. 11 /p. 4)

Over the project's duration we interviewed 144 special education freshmen. This number represented over 85% of all freshmen in either resource, inclusion, or self-contained programs. We did not interview consultation only students as students received little if any services from their special education program. We compiled the interview data and corresponding background data.

Appendix 4 shows information on key background features of the 9th grade cohort. These findings help to describe key characteristics of the freshmen. For instance, 85% of the students were held back or retained at least once (generally within the first three years of school), 35% were suspended from school at least one time, and 45% qualified for the lunch assistance program (90% received free lunches and 10% received reduced price lunches). We lack comparable information on the district-wide rate at which students experience retention, but knowledgeable staff indicate it is below 15%. The out of-school suspensions also are noteworthy. Generally, out-of-school suspensions involve more serious disruptive conduct or are proceeded by a series of lesser punishments (e.g., a series of in-school suspensions eventually lead to an out-of-school suspension). The level of eligibility for lunch assistance again, according to staff, is well above that for the district as a whole. In terms of intelligence and achievement levels, the students were within expected ranges for their given handicapping condition. Establish Preliminary Findings to Compare Graduates and Dropouts (1. 1 2/p. 4) and Develop an Early identification Model (1.13/p. 4).

We had a sufficient sample size to contrast dropouts to graduates across the aforementioned features. Initial indications are that dropouts are different in terms of family status features (number of parents in the home, family SES), percent of time in regular education, and handicapping condition (12 BD students dropped out and none graduated). Dropouts and graduates were similar in terms of background features (e..g., gender, achievement test scores, intelligence test scores, age and grade level at referral, number of retentions).

Despite some differences, the constructed early identification model was unable to effectively contrast likely dropouts from likely graduates. We defined effectively as an 80% or better rate of classification of dropouts and graduates. The groups, based on available data, were similar or existing differences were largely offset by group similarities. Future efforts should obtain more statistical power by way of larger samples or pursue data across different variables. Promising variables (i.e., those that would distinguish likely dropouts from likely graduates) would yield more information on the type and level of family support (e.g., parent or sibling educational level), available family resources (e.g., length of time on the free or reduced price lunch program), and severity of behavioral problems (e.g., nature of discipline problems).

BACKWARD MAPPING PROCESS

Objectives under this heading reflect how well the project facilitated the process of change at each of the schools. The process tried to usher in change by having teachers respond to information from their consumer. Project staff collected information on student concerns, provided technical support, and collected project-related information. Conducting Backward Mapping Sessions at Each School (2.1, 2.2/ p. 4 and 5)

We conducted monthly meetings at each high school. The meetings provided a forum for sharing information from the students and generating ideas that responded to perceived needs. Their overall utility, however, varied by school. For example, participation rates and the involvement of non-special education staff were distinctly different across schools. At East and West, the eventual participation for the last 10 meetings involved only one special educator (we started with 3 to 5 participants). We averaged two participants at Central and three to four at North. The meetings did offer an opportunity to discuss the dropout problem and provide professional dialogue that some participants seemed to appreciate. The meetings also generated a number of potential ideas, but, as noted, the actual implementation rate varied. The typical meeting involved a discussion of individual students, updates on dropouts, resource requests, and related school information.

The meetings seemed to start with substantial enthusiasm at East, West, and North. This enthusiasm gradually waned. At Central it was difficult to establish staff interest. The gradual drop in overall participation rates, length of meetings, and the number of new ideas may have been due to the general frustration of school staff or a prevailing mood of professional pessimism. Collect Information on the Process (2-3/)g. 5) and Feedback and Process Evaluation (2-5/p. 5)

We collected ongoing information in the form of minutes and personal observations. We compiled the minutes of monthly meetings which were made available to each school within ten days of the meeting. The personal observations were in the form of field notes, but were less consistent. We also collected evaluation information from project staff for each of the years (summary in Appendix 6). The evaluation provided input from project participants (we had a 75% return rate in years one and two and only a 25% response rate in year three). Suggestions for improvement included better coordination and organization, more direction, additional support, and easier methods for receiving monies. Participants felt that the local school funds ($1,500 per school), vocational assessments, and release days (10 days per school) were most helpful. Provide Ongoing Technical Support (2.4/p. 5)

Despite offers of support (e.g., an average of over 80 individual visits each year by the principal investigator alone), we did not fulfill the spirit of this objective. The teachers were reluctant to take up offers of support or, perhaps, we failed to convey our willingness to help.

Technical support occurred in a variety of ways including school visits, classroom support, vocational assessments, participation in out of school activities, and mentoring. The school visits ranged from simply meeting with the special education staff to full days of substituting. The vocational assessments involved administering four to six tests to the student. We combined this information with existing assessment data to develop a four to five page report. This report outlined student strengths and weaknesses relative to potential careers (see Appendix 8 for a sample report). The project staff also participated in activities like whitewater rafting and the Ropes course (an outdoor adventure program). The mentoring involved keeping tabs on four to seven students at each school. "Keeping tabs" meant talking with the student once a month, checking with teachers if appropriate, and making sure things were okay. In addition, graduate students provided four hours of weekly in-class support at four schools in year one and three schools in years two and three. We had planned to offer additional support in the aforementioned areas as well as substitute teaching, learning strategies, study guides, transition plans, and general classroom support.

As noted, we provided limited general classroom support, but nothing of significance in the areas of transition plans or course study guides. We also offered to type up tests, handouts, or assignments as a way to help students to better understand their work. As an example of appropriate support that went by the wayside, one teacher had students rewrite old mimeographed handouts rather than making copies. Students often spent more time rewriting the questions than working on the answers. Apparently, this practice saved money for the Xerox fund. We had thought it would be appropriate to offer to type up a set of handouts or worksheets for the teacher, but this idea was rejected. Assistance with Individual Youths (3.1/)p. 5) and Transition Plan Support (3.2/p. 5)

We provided limited support relative to these objectives. The project staff served as mentors to students at three of the schools in year one and two in year two. As a mentor, we talked with the respective students on a monthly basis. Despite the apparent benefit of mentoring, each school dropped their mentoring program by year three. This decision seemed to involve a desire to make things easier (or not make teaching any more complicated) rather than a belief that the support was not beneficial. We also provided formal vocational assessments to six students at each school in year one. Despite the obvious benefit of the assessments, teachers declined this help in years two and three. EVALUATION AND DISSEMINATION Yearly Meetings with the School Partnership (4.1/p.5); Meetings with Local Advisory Boards (4.2/p. 5); and Protect Advisory Board (4.6/p.5).

In years one and two we met with the University/School Partnership. In year three, the Partnership canceled our scheduled presentation due to an emergency agenda item. We offered to meet with them at a later date, but did not receive an invitation. This Partnership included university representatives and eight area superintendents. These meetings were not effective in terms of yielding requests for volunteer technical assistance (only one of eight districts requested technical support).

Each school held initial local advisory board meetings. East and West had meetings in year two. No schools had a meeting in year three. In years one and two, we routinely reminded each school's site facilitators (special educators who received $1,200 each year to help us with the grant) about the need for these meetings, but did not force the issue. When held, the meetings appeared beneficial. Representative parents and students seemed to appreciate a chance to hear about the project and provide their input.

The Project Advisory Board Meeting occurred in year one and was canceled in year two due to severe weather. The meeting will be held in mid November for year three.

Others forms of dissemination included a summer conference, regional and national presentations, one published article, one published book chapter, contributions to Sunday editorials in the Asheville Citizen Times and Winston-Salem Journal, and three manuscripts submitted for publication. The summer conference proved an effective means to disperse project information. The conference involved 35 local educators and had three strands of sessions -- a key note by Eugene Edgar, smaller sessions on project outcomes and interventions, and a grant writing symposium. We ran two rotating sets of three sessions which made for small groups of 10 to 15. Participant evaluation of the conference was favorable. The presentations were at the annual American Counselor's Association (Denver, CO), NC Learning Disabilities Association's Annual Meeting (Greensboro, NC), Institute for Behavior Disorders (Tempe, AZ), and CEC's Career Development Division Meeting (Raleigh, NC).

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The publications included a book chapter on school dropout and an article on the postschool outcomes of school dropouts. The book chapter is in Children's Needs 11: Development, Problem . and Alternatives (a biannual publication of the National Association of School Psychologist) and the article is "in press" with Career Development for Exceptional Individuals. The editorials in the Asheville Citizen Times and Winston-Salem Journal are in Appendix 9. The manuscripts under review include a paper on the reasons youth have for coming to school (Journal of School Psychology), a look at what 9th graders have to say about improving secondary programs (Remedial and Special Education), and a look at what former students have to say about school dropout (Remedial and Special Education). These papers are available on request.

We also visited several area schools and volunteered technical support. We made school visits to five different high schools and provided up to two full days of technical support at each. Staff at each school seemed interested in the idea of responding to student concerns, but did not have the resources to implement a program like this one. We also met with 60 state dropout prevention coordinators in Asheville, NC. Meeting with the Local School Board (4.3/p. 5)

The superintendent did not want us to meet with the local school board meeting. We respected his advice. We attributed his advice to some unusual local politics and a fear that the project would become a victim of local politics and influence.

Student and Staff Satisfaction Surveys (4.4/p. 5)

We administered student and staff satisfaction surveys each spring. The student survey collected information on how the students perceived their school in terms of key indices. The items came from the interviews with the dropouts and freshmen students. We attempted to develop a measure that assessed student perceptions of how their program responded to their concerns.The findings show that student satisfaction, as to key concerns, does vary by school (see Appendix 10). As can be seen, Central had the highest number of low scores and lowest overall level of student satisfaction.

The job satisfaction measure was the Rehabilitation Job Satisfaction Survey. The first half of this survey seemed appropriate for school settings and had acceptable levels of reliability and validity. The idea was to make sure the project did not lower overall staff satisfaction. We felt that any project that lowered job satisfaction would not be effective. Overall staff satisfaction varied by school (Appendix 11). All educators who worked with special education students received the survey. Inferences from this data must be tempered by the fact that few teachers filled out the survey properly or turned one in. Site facilitators indicated that they asked regular educators, who worked with special education students each semester, and their special education colleagues to complete the surveys, but they turned in relatively few.

We do have substantial anecdotal information to suggest a professional mood of pessimism at Central. In addition to previously noted information, it was not uncommon for special educators to avoid project staff. A representative example of avoidance involved a request (in the third month of the project) to join the special educators for lunch in the school cafeteria. The teachers said this was fine, but proceeded to sit at a table that had no additional seats. They also were difficult to work with. Requests for consent forms were next to impossible to retrieve and we received limited cooperation in trying to locate other student information or conduct interviews. Field notes, by project staff, also described a number of examples of "careless" teaching including several notes about how teachers yelled at students, called students derogatory names, and encouraged students to drop out. One field note describes how one teacher left the room during second period to "go run an errand to the Mall" and never came back. The students were left attended by an undergraduate practicurn student. Another field note describes how the special educators had their students watch the the opening round of the 1995 NCAA tournament for two straight days. The teachers combined their classes and simply watched the games or left the room. Incidentally, few students watched the games. They either socialized, slept, or played games. Measuring School Engagement Rates like Attendance and Grades (4.5/): Analyze Project Impact in terms of Dropout Rate (4.7/p. 5)

The attendance rates ranged from a low of 86.7% to a high of 95.6% at the respective schools. Appendix 12 illustrates the average daily attendance rates for each school and includes information on the school-wide attendance rate. The school with the highest dropout rate consistently had the lowest attendance rate (some seven percent less than the other schools). This finding supports our conjecture that student attendance may be a predictor of dropout rates and an early warning for students likely to drop out. Interestingly, one sees a relationship that includes low job satisfaction, "careless" teaching, low student satisfaction, low attendance rates, and high dropout rates.

We failed to develop an efficient way to collect and record grades. Key problems included distinguishing grades in general education versus special education classes, grade variance within subject but across teacher, confidentiality concerns, teacher willingness to provide grades, an administrator's concerns over privacy issues, and certificate versus diploma track youths. We did try to use student self-reported concerns, but found freshmen students' reporting of grades was inconsistent with that reported by their teachers. Students, of whom only a third reported an overall grade point average (GPA), typically reported a GPA higher than that suggested by a teacher. The remaining students indicated they did not know what their GPA.

The number of dropouts has decreased significantly. Specifically, the year before the project the district had 56 special education dropouts and 26 in the project's final year. Of note, project impact varied by school. The dropout rate did not change at Central, and the corresponding number of graduates dropped significantly. The respective rates at East, North, and West showed a consistent decline in dropout numbers with an overall, but inconsistent, increase in graduates.

DESCRIPTION OF KEY PROJECT ACTIVITIES

The description of key project activities offers information on what seemed to help keep youth from dropping out of school. The most successful interventions involved out of school activities (Ropes Course, Raven's Knob, Whitewater Rafting). We collected information from the students, and over 90% of the respondents really enjoyed the trips. They seemed to thoroughly enjoy these outings and began to associate school with positive experiences. For illustration, the Ropes Course (outdoor adventure program which requires substantial teamwork and cooperation) provided an opportunity to observe student interaction and their encouragement of each other. One young lady, who was significantly overweight, was cheered on by peers as she attempted to climb a 40-foot cargo net. In another case, the local school bully taunted peers about climbing the cargo net (e.g., calling them all chicken), but he ended up being the only one who did not complete the activity. We suspect that memories from these activities will be with these students for a long time.

The incentive programs seemed to be moderately effective. Initially, East, North, and West set up rather complex but neat incentive programs. The programs generally focused on attendance and grades. For instance, most programs had goals for overall performance as well as general improvement (e.g., a student who improved their attendance but did not meet a 95% attendance rate would still qualify). Eventually, the schools dropped these complex programs and resorted to less complex versions. We do feel that incentive programs are effective, but they must be manageable.

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Interventions that Did Not Prove Beneficial

We were disappointed by the inability to effectively deploy the majority of materials and release days. In the case of the release days, the majority seemed to be used for "days away from school" rather than activities to benefit students. The activities seemed appropriate but seldom had a noticeable impact on how the teachers actually taught or worked with their students. Exceptions include the out of school activities and the Hands on Algebra Workshop. We also had hoped that teachers would use some of the days to make home visits, but this never occurred.

The purchased materials were seldom seen in use. This suggested that the materials were not an effective tool for bringing in change. For example, we never saw a student use any of the new textbooks purchased at Central. The spell checkers and calculators were used initially, but then put away never to be seen again. Some exceptions to this trend included some of the materials to help students prepare for various competency tests and the Track the Carolina Panthers series at Central and North.

KEY PROJECT CHANGES

In terms of project changes, we had to make relatively few. The most important change was one that we did not know how to make. We were surprised at how unresponsive some of the teachers were. For example, Appendix Thirteen shows the pattern of resource use for each school. The average rate of use (based on funds used summed over available funds) was 75% for the local $1,500 school fund and use of nine release days. On one extreme, in year one Central spent the bulk of its funds in year one on resources that had, at best, an indirect link to dropout prevention (e.g., tuning forks) and had to be forced to use the release days. Over three-fourths of their funds were spent in month eleven of the first year and they made no attempt to justify their requests. A brief one to two sentence justification (plus the name of the vendor and cost) was an established procedure for this grant. In year two, Central used 21 % of its funds and 11 % of its release days. In year three, we could not get a special educator to serve as site facilitator ($1,200 for an estimated 20 to 30 hours of work as reported by the other site facilitators) and recruited a general educator who worked with the school's at-risk students (about 25% of her students were in special education). We had envisioned the funds and release days as essential to project acceptance and eventual success.

Another key project change involved the reassigned time for Dr. Erwin. Dr. Erwin originally expressed enthusiasm for working as the co-principal investigator. After writing the proposal, we recruited his participation because of his impressive background and expertise. He had been a former principal of the year for North Carolina and had been, by all reports, an effective principal at Central. To tap his expertise, the grant bought out one course per semester for Dr. Erwin (25% of his full load) and hired him for a full month each summer. He wanted to use this release and contracted time to contribute to the project by interviewing students, serving as a mentor, guiding the process of school change at one or two schools, and working with administrators (three of whom he had trained). In year one, his contributions fell short of expectations. In year two, his department was unable to locate an appropriate supervisor for a one course load of interns. As a result, Dr. Erwin was not released from this course commitment. He used the money to hire a doctoral-level graduate assistant help with the project and his obligations. This support helped to meet a few of the original commitments. In year three, he continued this practice and even fewer commitments were met. Appendix 14 contains his report on activities for the summers of 1995 and 1996. As per discussions with the project officer, we did not request his services in the Summer of 1997.

KEY CONCLUSIONS ABOUT THE PROJECT

After working with this project for three years, a number of key conclusions can be made. We offer these conclusions with the intention of providing insight for other projects that seek to change the practices of local high schools. The key conclusions include the insider versus outsider factor and the importance of locally-derived solutions in light of federal mandates.

The insider versus outsider status seems especially important in Model Demonstration Projects. This status is less an issue with projects that operate outside of schools, thus avoiding an existing school culture. We learned that school culture is an entrenched force that often works against any change effort. As project staff, we could not change the practices at any school. For instance, we suggested a policy change that would allow students to make up a portion of their seat time in community service settings. The existing policy required that students, for absences over ten, to make up actual seat time (an hour of seat time for an hour of missed classes or 6 hours for a missed day) at school after hours or on Saturday. This practice, while reportedly effective at reducing absenteeism, proved futile for students who simply had to sit in a seat and stay quiet for a Saturday morning (although at some settings students could volunteer for janitorial duties like cleaning the gym). This suggestion never received any serious discussion. Another example involved our encouragement to remove special education students (even those with mental retardation) from their French I class. This class, from the student's or any instructional perspective, made no sense. But, once again things did not change for that year. Project staff could, however, help individual teachers change their practices or develop their own ideas. For example, several teachers were quick to suggest the need for positive school -sponsored activities. They used grant support to establish these experiences including incentive programs, rafting trips, and outdoor adventure experiences. We were successful at being a sort of sounding board, cheerleader, or idea person.

The project also learned the importance of fitting solutions to the unique nature of the local problem. What worked at one school, did not necessary work another school. Related to the need for local solutions is the feature that legislation may not have the desired impact on the local level. The rejection of vocational assessments provides an illustration of how mandates for vocational assessment and transition plans do not always yield desired results. Individual teachers are the key to the spirit of legislative initiatives. They decide what any given policy is to mean to their students.