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1. W. Edward Deming, Out of Crisis (Cambridge: MIT, Center for Advanced Engineering Study, 1986) and Joseph Juran, Juran on Planning for Quality (New York: Free Press, 1988). See also Rafael Aguago, Dr. Deming (New York: Simon and Schuster, 1990); John Butman, Juran: A Lifetime of Influence (New York: John Wiley, 1997); and Kaoru Ishikawa, Guide to Quality Control (Tokyo: Asian Productivity Organization, 1983).
2. Alan M. Blackstein, "Applying the Deming Corporate Philosophy to Re-structuring," Educational Leadership (1993), 29-32. 3. Paul A. Wagner, "Total Quality Management: A Plan for Optimizing Human Potential," Studies in Philosophy and Education 16 (1997): 241-58. 4. Peter Senge, The Fifth Discipline (New York: Currency/Doubleday, 1994). 5. Andrea Gaber, The Man Who Discovered Quality (New York: Penguin, 1990). 6. Michael Hammer and John Champy, Re-engineering the Corporation: A Manifesto for Business Revolution (New York: Harper, 1994). 7. Paul A. Wagner, Understanding Professional Ethics (Bloomington, Ind.: Phi Delta Kappa, 1996). |